Privacy Policy — Noya Authentic

Last updated: July 21, 2026

Noya Authentic (“we,” “us,” or “our”) respects the privacy of customers who visit and make purchases on noyaauthentic.com (the “Site”). This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our Site.

By accessing and using this Site, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information when you use the Site:

  • Identity data: full name, email address, phone number
  • Shipping data: delivery address, city, postal code
  • Transaction data: order history, purchased products, payment amounts
  • Technical data: IP address, device type, browser, cookies, and activity logs on the Site

We do not store your credit/debit card details, bank account numbers, or payment credentials directly — all payment processing is handled by our payment gateway partner (see Section 3).

2. How We Use Your Data

The data we collect is used to:

  • Process and confirm your orders
  • Deliver products to the address you provide
  • Provide customer service (responding to inquiries, complaints, returns/refunds)
  • Send promotional information, discounts, or new product updates (if you subscribe to our newsletter/WhatsApp updates)
  • Improve the quality of our services and Site experience
  • Prevent fraud or misuse of the Site

3. Payment Processing via Midtrans

For transaction security, all payments on this Site are processed through Midtrans, a licensed third-party payment gateway provider operating in Indonesia.

  • During checkout, you will be redirected to Midtrans’ payment system to enter your payment details (credit card, virtual account, e-wallet, QRIS, etc.).
  • Your payment data is processed and encrypted directly by Midtrans in accordance with PCI DSS security standards, and is not stored on Noya Authentic’s servers.
  • We only receive transaction status notifications (success/failure) from Midtrans for order confirmation purposes.
  • Use of Midtrans’ services is also subject to Midtrans’ Privacy Policy.

4. Cookies

Our Site uses cookies to:

  • Remember the contents of your shopping cart
  • Analyze visitor behavior to improve your shopping experience
  • Display relevant content or promotions

You may disable cookies through your browser settings, though some Site features may not function optimally as a result.

5. Sharing Data with Third Parties

We do not sell or rent your personal data to other parties. Your data is only shared with:

  • Midtrans — for payment processing
  • Shipping/courier services — for order delivery
  • Technical service providers (hosting, WordPress plugins, analytics) that support Site operations

These third parties are required to safeguard your data in accordance with their own privacy policies.

6. Data Security

We implement reasonable technical and administrative measures to protect your data from unauthorized access, leakage, or misuse. However, no method of data transmission over the internet is ever 100% secure.

7. Your Rights

You have the right to:

  • Access and request a copy of your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (note: certain transaction data may need to be retained for legal/tax purposes)
  • Withdraw your consent to receive promotional emails/WhatsApp messages at any time

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page along with an updated revision date.

9. Contact Us

If you have questions about this Privacy Policy or wish to make a request regarding your personal data, please contact us via:

  • Email: noya.authentic@gmail.com
  • WhatsApp/Contact: +62 852-1213-0718
  • Website: noyaauthentic.com

This page forms part of the Terms of Use for the Noya Authentic